Transportation and Bookings |
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Transportation and Bookings |
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Our Toyota HIACE 13 passenger vans equipped with A/C, a DVD screen and mp3 players. All our vehicles are fitted with the necessary equipment to ensure a safe travel. In the section “Oaxaca to San Cristobal de las Casas” and vice versa the service is provided by ADO BUS COMPANY with comfortable 40 passenger buse. In case you chose to do this section by airplane the service will be provided by Alma Airlines. |
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Do WAYAK´s vehicles have insurance? |
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Every vehicle is insured according to government requirements, covering all passengers onboard with a comprehensive Medical Insurance. Insurance does not cover travelers outside the vehicles, for that reason we highly recommend you to purchase an International Travel Insurance. |
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Is there a minimum of passengers needed to ride shuttles? |
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Yes, there is a minimum of 3 passengers which is why we recommend that you book 2 days in advance to guarantee your trip. |
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What is a door to door service? |
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Door to door service is ground transportation with Hotel/Hostel pick-up and drop-off. Is a safe and comfortable way of travelling, you won´t get lost finding your accommodation no would you incur extra expenses for cabs/public transportation. |
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Which are the pickup locations / where are you going to pick me up? |
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You will be picked up at the door of your hotel/hostel. On our website we have a list of However, if your accommodation is different from the ones on the list, it is also possible to pick you up there. This information will be gathered after your purchase or each time you book a seat for a shuttle or a zone. Remember you can always call our toll free number to confirm booking details or change your pick up location |
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How many days in advance do I have to book in order to guarantee my seat? |
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We highly recommend you plan an itinerary and book your seats for every section one month in advance in order to guarantee availability, especially in high seasons. Remember that you can always make changes to your itinerary, so it is best to pre-book your seats and then make changes while travelling. To make changes we recommend at least 2 days notice to avoid unavailability. |
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What are the procedures if I need to change my travel date and/or pickup points? |
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You just need to call our toll free number 01 800 00 WAYAK and inform us at least 24 hrs before your departure. If you are making changes to your itinerary we recommend at least 2 days notice to avoid unavailability |
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Can you help me plan my itinerary? |
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Yes, we will be glad to help you plan your itinerary! Just email us . We can give you travel tips and information to help you organize a perfect trip. |
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What is the distance between stops? |
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Distances and Time Period |
From |
To |
Time Period |
Km |
Mexico City |
Puebla |
2 hrs |
130 km |
Puebla |
Oaxaca |
3 hrs 30 min |
349 km |
Oaxaca |
Tuxtla Gutiérrez |
8 hrs |
560 km |
Tuxtla Gutiérrez |
San Cristobal |
50 min |
69 km |
San Cristobal |
Palenque |
4 hrs |
260 km |
Palenque |
Campeche |
4 hrs 30 min |
360 km |
Campeche |
Uxmal |
2 hrs 30 min |
155 km |
Uxmal |
Mérida |
1 hr 30 min |
80 km |
Mérida |
Chichen Itza |
2 hrs |
125 km |
Chichen Itza |
Valladolid |
30 min |
42 km |
Valladolid |
Cancún |
2 hrs |
147 km |
Cancun |
Playa del Carmen |
45 min |
68 km |
Playa del Carmen |
Tulum |
40 min |
61 km |
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¿Is it possible to travel to a different destination from the ones listed in the website? |
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Yes, it is possible to make a special trip designed for you, but we need a minimum number of five passengers in order to do it. If you want to arrange your own private trip please send us your request by email. |
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Flexible Touring passes / Zones |
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Is it possible to choose more than one zone? |
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Yes, you can choose the zones you wish to travel through, there’s no minimum number of zones. Remember you can save money by buying more than one zone at a time. Check our |
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For how long is the pass valid? / What is the time validity period for each zone? |
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Your pass is valid for 1 month in each zone. You will need to make a reservation through our toll free number 01 800 00 WAYAK. in order to guarantee your seat each time you want to ride our vans It is important to remember that you can only change direction twice. |
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Tours |
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What is included? |
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Wayak TOURS includes safe transportation, a professional guide and a lunch box. Depending on the tour we include extra activities such as boat rides in Xochimilco Tour or the wrestling spectacle ticket. Entrances fees for Museums and Archeological Sites are not included. |
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What about the guides? |
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Every guide is certified by SECTUR (Government´s Tourism Board). This guarantees their knowledge and professional service, plus they are all young people with excellent attitudes which will provide an original tour. |
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Where do the Tours depart from? |
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All of our Tours depart from Hostel Mundo Joven Catedral (just beside the Metropolitan Cathedral, República de Guatemala #4; Mexico City). Inside the Hostel Mundo Joven Cathedral we have an information and sales booth. However, we can pick you up at other Hotels or Hostels, though you need to contact us to book and give us the necessary pick up point information. |
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Vacation Packages |
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How do the Vacation Packages work? |
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They work as multi-destination packages with transportation, accommodation and some activities included. Vacation packages are not tours, is a wise way to have everything pre-planned from the beginning without travelling with a big group of people and having a daily timetable to follow. |
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Do the vacation packages include a guide? |
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No, vacation packages do not include a tourism guide; drivers may help you and give you tips. You will always have our toll free assistance. |
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Accommodation |
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What about the accommodation? |
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Wayak has made special arrangements with hotels and hostels all along the route. You can make reservations through our web site or contact our central office (01 800 00 WAYAK). Wayak hotels and hostels alliances were made specially to guarantee you the best fare available. |
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Should I book my accommodation in advance? |
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Yes! We recommend that you make a reservation in advance at the same time you reserve your seat with us, in order to guarantee you stay wherever you want. All the places along the route have plenty of hotels in which you can stay. Many people prefer to search for hotels when they are already in the city. However, it is important to reserve your accommodation before the departure, for your own safety and comfort. |
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Can you help me book my accommodation? |
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Of course; we can help you with your accommodation booking, call us or visit our website. |
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What should I bring? |
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It depends on what kind of journey you are planning. Most international airlines limit you to 20kg. of luggage. Pack comfortable clothing and shoes, summer clothes but don’t forget to pack a jacket or warmer clothing especially if you are traveling during winter.
We have enough room to carry your entire luggage but remember that it is easier for you if you travel light. We recommend that you take:
- A backpack and daypack (to help you travel light)
- A credit card (Visa or Master Card. American Express is not accepted everywhere)
- Don’t forget your camera and a fun attitude!
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Do I need I travel visa? |
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All travelers will receive a tourist FMT visa upon arrival, which will be asked for when leaving the country. There are some countries that don’t require a visa to enter to Mexico, in which case you will only need a valid passport and a migratory form that you will fill during your flight or upon your arrival in Mexico.
Countries that don´t need visa: Germany, Andorra, Argentina, Australia, Austria, Belgium, Canada, Czech Republic, Chile, Cyprus, South Korea, Costa Rica, Denmark, Slovenia, Slovakia, Spain, United States, Estonia, Finland, France, Greece, Hong Kong, Hungary, Ireland, Iceland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, New Zealand, Netherlands, Poland, Portugal, United Kingdom, San Marino, Singapore, Switzerland, Uruguay and Venezuela.
If your country doesn´t appears in this list, click here: |
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Is there a limited age to hop on Wayak Bus? |
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No. We search for passionate people that want to enjoy Mexico in their own way, offering a friendly service. No matter what your age is, you are more than welcome! We are a company that offers flexible and safe transport, so don’t hesitate in choosing us. |
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Is it safe and viable for me to travel alone in Mexico? |
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Wayak was actually made for you!! It is a safe option because we will transport you from the door of your accommodation so you won’t ever be alone when traveling avoiding the prospect of you getting lost and being in crowded stations. You will also have the opportunity to meet new people on the vans from all over the world. You will have time to relax by yourself yet also have the chance to meet interesting new people and have lots of fun!! |
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Travel tips and country information? |
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For more information, tips and facts |
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